POSITION OVERVIEW:
Issue outside maintenance purchase orders to Fleet Maintenance vendors, ensuring equipment is repaired in a timely manner at a fair cost Includes managing our outside vendors by ensuring Standard Repair Times (SRT’s) are followed, deviations to SRT’s are negotiated and approved prior to authorization, coding repairs completed in FXF’s Fleet Maintenance System, and initiating payment upon service completion
 
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Provide vendor support to Maintenance Managers and assist Maintenance Managers in educating vendors on Outside Maintenance Purchase Order process
2. Assist in monitoring and reducing maintenance costs by researching repairs prior to authorizing
3. Help maintain accurate out of service status information and ensure equipment is repaired timely
4. Determine appropriate repair cost with vendors based on industry standard repair times
5. Code all labor to the Outside Maintenance Purchase Orders form utilizing the American Trucking Associations Vehicle Maintenance Reporting Standard (VMRS) code keys; Code all parts using internal numbering system
6. Maintain accurate repair estimated amount on outside maintenance purchase order vs. authorized invoice amounts
7. Provide support to Operations/Cross-OpCo on outside repairs where applicable.
8. Identify and resolve Outside Maintenance Purchase Order challenges to include vendor negotiations related to SRT’s and repairs to be performed 
9. Timely handling of phone calls and/or web-based service platforms, response to vendor requests including repair estimates, processing of invoices for payment and settlement of disputed invoices in a timely manner.
10. Comply with all applicable laws/regulations, as well as company policies/procedures
11. Perform other duties as required
 
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
 
QUALIFICATIONS:
· High school diploma or equivalent
· Two years of directly related experience in fleet maintenance, parts and/or repair 
· Knowledge of maintenance management systems software
· Knowledge of Standard Repair Times, preferred
· Familiarity with Motor Flat Rate Manual, preferred
· Good research, problem solving and negotiating skills
· Knowledge of American Trucking Associations Vehicle Maintenance Reporting Standard (VMRS) code keys, preferred
· Prior knowledge of warranty coverage, preferred
· Ability to multitask and work independently
· Basic knowledge of Microsoft Office 
· Basic typing and ten-key skills
· Basic written and verbal communication skills 
 
WORKING CONDITIONS:

COMPENSATION USE
FLSA Status: [ ] Exempt [X ] Non-Exempt

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.